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We found 30 results matching with your query. Refine by
  • Customer Experience

    Is safety the way to pitch autonomous vehicles?

    Despite continuous advances in autonomous technology, American drivers still need more safety evidence to embrace autonomous vehicles. However, there is a path forward to broaden adoption.

    23 June 2021
  • Customer Experience

    Making Data Collection a Two-Way Street

    Listen in to hear tips and best practices for collecting customer data. The key: achieving new levels of transparency in order to build trust.

    10 June 2021
  • Customer Experience

    How to be ready for the Big Reset in travel

    While 2020 was very much a year of survival, there are several things travel- and hospitality-focused companies can do to attract and retain customers for a more successful future.

    19 April 2021
  • Customer Experience

    Convenience Stores, Gas Stations Found Bright Spots in Pandemic

    With the drastic and immediate increase in demand for e-commerce, the stakes for convenience stores getting digital fulfillment right are critical.

    12 April 2021
  • Customer Experience

    Take Mystery Shop Results to the Next Level

    How can companies best capitalize on the volumes of mystery shop performance management data they gather across their networks? Three overarching factors are critical to having a focused activation plan.

    12 February 2021
  • Customer Experience

    Has the commute finally changed?

    In a November survey, half of full-time workers in America reported working from home more often due to the pandemic, plus an additional 21% who said their habits hadn’t changed. Only 6% said they were working remotely less often.

    12 February 2021
  • Customer Experience

    Take Mystery Shop Results to the Next Level

    Need help activating your mystery shopping insights? Start with these key components…

    11 February 2021
  • Customer Experience

    How We Can Save the Experience Economy Amid COVID

    Although a vaccine is on the horizon, the experience economy remains in danger. We share tips to manage safety-first drivers.

    30 November 2020
  • Customer Experience

    How to gauge effective messages for electric vehicle shoppers

    Most people agree climate change is the result of human activity, and that they need to reduce waste and pollution.

    16 November 2020
  • Customer Experience

    Health & Safety Measures to #Stayprofitable

    Revisit our recorded webinar to hear highlights from the recent wave of Ipsos’ Consumer Health and Safety Index.

    28 September 2020
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