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We found 62 results matching with your query. Refine by
  • Customer Experience

    Empowering B2B Intermediaries through Customer Experience

    Listen in as our Customer Experience research experts reveal the four core tenets of a successful firm-intermediary B2B relationship.

    7 June 2023
  • Customer Experience

    Why electric vehicle interest is stagnating at the worst possible time

    A slew of consumer concerns are having a ripple effect on every major player in the EV industry. Here’s how to regain momentum.

    31 May 2023
  • Customer Experience

    Three key learnings on luxury and sustainability

    Discover the three key learnings from our latest luxury roundtable hosted by Ipsos' Channel Performance and Customer Experience experts

    28 April 2023
  • Customer Experience

    Why empowering intermediaries can help financial services companies in a challenging economy

    Ipsos has devised proven methods to help businesses understand what it takes to maintain a successful B2B relationship with its intermediaries. Here are four core tenets.

    24 February 2023
  • Customer Experience

    Designing a 'Smarter' Mystery Shopping Program

    Read on to discover how to design a “smarter” mystery shopping program that allows organizations to achieve an advantage over their competition.

    31 January 2023
  • Customer Experience

    Envisioning the future of user experiences

    Good UX practice can positively impact customer acquisition, retention, and engagement. Take a peek behind the curtain at the Ipsos approach to UX and how we ensure our clients deliver business results with great UX.

    23 January 2023
  • Customer Experience

    CX Service Design: Creating emotional attachment and driving brand growth

    Designing customer experiences that drive business success

    9 December 2022
  • Customer Experience

    Bikes, Trains & Automobiles… What is the new normal in consumer mobility?

    Revisit our on demand webinar featuring new insights from our Mobility Navigator research, with a focus on shared mobility.

    8 December 2022
  • Customer Experience

    Got30: An Ipsos vodcast

    Got30 is a brief, to the point, vodcast series answering some of the questions we get asked about Customer Experience and Channel Performance. Listen in!

    21 November 2022
  • Customer Experience

    Design Thinking for Immersive Experiences

    Listen in as we discuss key UX-design principles for immersive, Web3 experiences to support designers and technologists as they create solutions for new platforms and leverage this emerging technology.

    17 November 2022
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