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We found 12 results matching with your query. Refine by
  • Customer Experience

    The Digital Difference: Ensuring Your Digital Experiences Meet Heightened Expectations

    Brands must always monitor their customer journeys and touchpoints for “hot spots” and have a system for quick identification and remediation. Here’s why.

    12 September 2023
  • Customer Experience

    Bikes, Trains & Automobiles… What is the new normal in consumer mobility?

    Revisit our on demand webinar featuring new insights from our Mobility Navigator research, with a focus on shared mobility.

    8 December 2022
  • Customer Experience

    This holiday season, shoppers bring new expectations for retailers

    Ipsos shares tips for ways retailers can capture more spend this holiday shopping season.

    22 November 2022
  • Customer Experience

    Design Thinking for Immersive Experiences

    Listen in as we discuss key UX-design principles for immersive, Web3 experiences to support designers and technologists as they create solutions for new platforms and leverage this emerging technology.

    17 November 2022
  • Customer Experience

    As companies tackle inflation, a generation gap looms

    Many brands are struggling to keep customers loyal in a high-cost era. Here’s how younger and older consumers differ on price hikes.

    8 November 2022
  • Customer Experience

    Whether dining out or dining at home, here’s what people want

    As dining priorities continue to shift, grocery and restaurant brands must better understand what consumers are looking for in their dining experiences today.

    17 October 2022
  • Customer Experience

    Features and technology driving interest in new automobiles

    Revisit our recorded webinar to hear new research insights from our Mobility Navigator syndicated program focused on Autonomous Driving Tech.

    16 August 2022
  • Customer Experience

    Digital + Physical: Omnichannel Customer Expectations

    Revisit our on demand webinar exploring CX measurement strategies designed to optimize a true omnichannel customer understanding.

    28 June 2022
  • Customer Experience

    Turning Grocery Supply Struggles into Opportunities

    Don’t be caught off-guard. We share insights to improve your retail operations and customer experience strategy.

    13 September 2021
  • Customer Experience

    How can grocery brands make the hybrid evening commute simpler?

    As workers adapt to new hybrid commuting models, they’ll need to manage a split schedule of evening meal strategies.

    23 June 2021
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