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Customer Experience / Kundenerleben

Service with a smile?

Delivering customer experience in the face of mask wearing.

1 März 2021
Customer Experience / Kundenerleben

Driving quality

Quantifying the connection between quality and loyalty in automotive purchase.

6 Oktober 2020
Customer Experience / Kundenerleben

The Forces of Customer Experience

The science of strong relationships in challenging times.

7 Mai 2020
Customer Experience / Kundenerleben

Staying close to your customers

Why customer experience still matters amid COVID-19 and social distancing.

9 April 2020
Customer Experience / Kundenerleben

Ipsos Update - October 2019

This month's edition of Ipsos Update features recent Ipsos research and thinking on trust, customer experience, populism and nativism and our new edition of Flair South Korea.

1 Oktober 2019