Resettlement: Living Situation in Germany
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Information Participation Advice Counselling FAQs Links Contact
Information on the survey
This page refers to the survey for people living IN Germany. For information about the survey for people who DO NOT live in Germany, please click here.
In the survey, we ask questions about the lives of people who came to Germany through resettlement or the Humanitarian Admission Program Turkey. We want to know how these people are doing in Germany and how they experienced the programs. With this information, we want to help improve the programs. In addition, scientific analyses are being carried out.
All people who take part in the survey can then send an invitation to 3 people. These people should be in a similar situation to the one they were in before they came to Germany. With the survey for people outside Germany, we want to learn where people come from and how they are doing in the country they have fled to.
Opportunities to participate
People who have received a personal letter with an access code can participate once.
Link to the survey: here
Registration for telephone participation: here
Registration for telephone participation via the hotline: 0800-1006720
Link to the data protection sheet: here
Counseling and support services
You can find advisory centers here. These advisory centers can deal with all kinds of topics.
General migration counseling (on-site or online) for people older then 27: here
Youth migration service for people up to 27 (on site or online): here
Counseling for concerns, sadness or anxiety
Telephone counseling (only in German): 08001110111 or 0800 1110222
More information (only in German): here
Muslim counselling telephone (also in Arabic): 030 443 509 821
Chat for people up to the age of 25 (also in Arabic): here
List of other telephone contact points (in various languages): here
Crisis service Bavaria (in 120 languages): here
Crisis service Berlin (in various languages): here
Help for women (in 18 languages, including Arabic): here
Overview of centers that offer psychological support for refugees (only in German): here
FAQs
Why were you selected?
We invited all persons who are 18 years or older and have come to Germany as refugees with resettlement or the Humanitarian Admission Program Turkey since 2016 to participate in the survey.
Why can't I take part?
Only people who have received a letter from us by post can take part. We only invited people who are 18 years or older and have come to Germany as refugees with resettlement or the Turkish Humanitarian Admission Program since 2016 to take part in the survey. We were unable to find the addresses of some people. We did not invite these people and they were therefore unable to take part.
What is the purpose of this survey?
Your answers will help to find out what went well and where there were problems. The knowledge helps to improve the reception programs for refugees and to better support integration in Germany. In addition, scientific articles will be written about the research results. The report does not state who exactly took part (e.g. no names, dates of birth or similar), but scientific tables and graphs are shown.
How did we get your address?
We obtained your address from the Central Register of Foreigners (AZR) or from the immigration authorities and only use it to invite you to take part in the survey.
What happens to my details in the survey?
1. Your details from the questionnaire will only be stored under a code number, separate from your name and contact details.
2. We will only do this with the code number if you expressly agree that the information may be merged with data from the Central Register of Foreigners.
3. All answers are evaluated without names and contact details and without a code number. For example, all answers on family status are counted and the percentage results are calculated from this.
4. The overall result and the results for subgroups (e.g. men and women) are presented in tabular form. Information on individual persons is not recognizable in the results tables.
5. Your name and contact details will always be kept separate from the questionnaire data. After completion of the study, this data will be deleted by the Research Center of the Federal Office for Migration and Refugees. Only if you consent to the storage and transmission of your address for the purpose of subsequent repeat surveys will your name and contact details continue to be stored at the Research Center of the Federal Office for Migration and Refugees.
6. Ipsos uses other companies to send you the mail and to translate your answers. The data will be deleted there after the end of the survey
Why should I forward three links at the end of the survey?
If you forward the links, people can take part in a survey. Like you, these people should have fled and not live in Germany. Through the survey for people outside Germany, we want to know where people come from and how they are doing in the country they have fled to. This helps us to learn how people who have not been resettled are doing. You can find out more about this survey here:
How is your data protected?
The protection of your data is your right and therefore a very important issue for us. Everything you say or write to us will be treated confidentially. We only analyze your data anonymously. All data protection rules are observed. You will receive detailed information about how we protect your data in the data protection sheet in this letter. You can also access the data protection regulations here.
How do I scan a QR code?
To scan a QR code, you need an internet-enabled device (e.g. cell phone, tablet) with a camera. Depending on the model, you can open the QR code with the camera, a special app or Google Lense.
What does this have to do with the Federal Office for Migration and Refugees (BAMF)?
Researchers from the BAMF Research Center are conducting this research project together with employees from Bielefeld University. The project does not involve people who make decisions about refugees or the resettlement programs at the BAMF.
When and how will I receive my €15?
Once you have completed the survey, we will send you the €15 by post to your address. It does not matter whether you take part online, by telephone or by paper questionnaire. You can change the address to which the €15 is sent in the survey.
Contact options for further questions
Telephone number: 0800-1006720 (The call is free of charge and is only possible from Germany)
Email: [email protected]
Or via the contact form.
Further links
Project description of Bielefeld University: here
Project website of the Federal Office for Migration and Refugees (BAMF): here
Information on resettlement from the Federal Ministry of the Interior and Homeland (BMI): here
Further information on the Humanitarian Admission Program of the Federal Government and the Federal States (HAP): here
Further information on resettlement from the Federal Office for Migration and Refugees (BAMF): here
