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Winning at Retail: Holidays 2021
Is your eCommerce strategy optimized for the upcoming holiday season? We share 3 key insights to drive success.
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Shifting Autonomous From ‘Scary’ to ‘Safe’ for Drivers
We share research and tips to help auto manufacturers and marketers promote the safety of autonomous and ADAS features.
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How can grocery brands make the hybrid evening commute simpler?
As workers adapt to new hybrid commuting models, they’ll need to manage a split schedule of evening meal strategies.
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Is safety the way to pitch autonomous vehicles?
Despite continuous advances in autonomous technology, American drivers still need more safety evidence to embrace autonomous vehicles. However, there is a path forward to broaden adoption.
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The Key To Your CX Success
It boils down to one central question: which commercial outcome matters most to a business and does the CX KPI reflect it?
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Grocers Face Renewed Competitive Challenge as Consumers Return to Old Habits
Discover tips for grocery retailers to blunt the impact on revenue as consumers revert to their pre-COVID habits around meal spend.
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How to be ready for the Big Reset in travel
While 2020 was very much a year of survival, there are several things travel- and hospitality-focused companies can do to attract and retain customers for a more successful future.
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Convenience Stores, Gas Stations Found Bright Spots in Pandemic
With the drastic and immediate increase in demand for e-commerce, the stakes for convenience stores getting digital fulfillment right are critical.
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Get Ready for the Big Reset in Travel
The next wave in travel is just around the corner. Companies need to prepare now to catch customers at the right time with an eye on turning them into loyal advocates.
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How do you mystery shop an omnichannel world?
The past year has changed the way we shop and raised our expectations for the omnichannel experience.