COVID-19 is impacting consumers, businesses, and governments in unprecedented ways. With surging unemployment rates in major markets and reduced consumer purchasing power a global economic crisis is developing. In times of such uncertainty, smart actions can help companies be poised for growth when recovery begins.
Now is the time to plant the seeds for future product success, especially when products are called upon to meet new needs and nurture strong brand connections.
Continued product development and evaluation are necessary to ensure high levels of product satisfaction and repeat purchasing. However, the product testing methodologies used must flex to adjust to new world realities.
Moving forward, to help businesses grow, product testing will need to:
- Be Contactless
- Leverage Technology
- Get Social
Find out more about how we are adapting product testing in Adapting Product Testing in Challenging Times.
KEYS: STANDING OUT FROM THE CROWD, Making Your Mark in the Moments That Matter [Webinar recording]
This session sees us explore how we can cut through the noise and ensure the product, service or experience we are offering stands out at those moments that really matter. Our experts will be sharing our latest analysis of how consumers react in different contexts - and reflecting on the implications.