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Sort by Date Relevance
We found 18 results matching with your query. Refine by
  • Customer Experience

    Discover Ipsos CX Advisory

    Unlock the full potential of your Customer Experience and drive tangible business results with Ipsos CX Advisory.

    20 May 2025
  • Customer Experience

    Bring your personas to life with CX PersonaBot

    Design experiences with the customer at heart

    18 February 2025
  • Customer Experience

    Why Accessible UX Matters

    Tips for delivering a great user experience.

    29 February 2024
  • Customer Experience

    Applying Lessons from CX Text Analytics to Generative AI

    Not Doomed to Repeat: learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Models

    16 January 2024
  • Nationwide: Reaping the rewards of demonstrating empathy

    Recent research conducted by Ipsos across numerous categories brought to light the importance of Expectations, Context, and Empathy in driving brand choice.

    11 December 2023
  • Customer Experience

    Rewiring your CX DNA

    The foundations of a winning customer strategy

    30 May 2023
  • Customer Experience

    Navigating the changing landscape of the financial sector: Insights from social media conversations

    New services from Ipsos Synthesio help Retail Banks to track consumer trends and spot innovation opportunities.

    17 March 2023
  • Customer Experience

    Financial Services in a Digital Age in South East Asia

    Ipsos 2019 SEA Syndicated Research Series. The first of Ipsos SEA syndicated reports, Financial Services in a Digital Age caters to the rapid evolution that is taking place in the personal payment space across 6 South East Asian markets.

    15 May 2019
  • Media & Brand Communication

    Global perspectives on sector reputations

    Which industries are facing the greatest reputation challenges at the moment?

    17 March 2019
  • Media & Brand Communication

    The spread of techlash

    How can businesses respond to the reputational challenges of technological change – including privacy, data leaks, advertising practices, and AI and automation?

    17 March 2019
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