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Sort by Date Relevance
We found 208 results matching with your query. Refine by
  • Customer Experience

    Seven steps to designing a better mystery shopping programme

    A seven-step guide for organisations to derive more value from a better mystery shopping programme.

    31 May 2019
  • Customer Experience

    Mind the gap: Why what a brand promises and what it delivers matter

    What happens when there is a mismatch between what a brand promises to its consumers and their actual experience? Fiona Moss explores the promise-experience gap, the benefits of aligning the two and the pitfalls of over-promising.

    30 May 2019
  • New Services

    Motivation and engagement in online research communities

    A study of motivational drivers to move beyond transactional relationships and towards meaningful research insights.

    29 May 2019
  • Customer Experience

    Financial Services in a Digital Age in South East Asia

    Ipsos 2019 SEA Syndicated Research Series. The first of Ipsos SEA syndicated reports, Financial Services in a Digital Age caters to the rapid evolution that is taking place in the personal payment space across 6 South East Asian markets.

    15 May 2019
  • New Services

    Hacking Human Behavior

    In this podcast episode, we hear more about consumer neuroscience research and where the industry is headed.

    30 April 2019
  • New Services

    China's agriculture drone revolution

    Distruption in the agriculture ecosystem. Ipsos' second publication on commercial drones is developed in partnership with DJI Agriculture. Together with case studies and industry perspectives from DJI, this publication is a comprehensive review of the agriculture drones market and future outlook in China - covering current agriculture landscape, manufacturing and commercial drone usage, subsidy programs, user adoption attractiveness, new business models, challenges, and future developments of this technology in China.

    25 April 2019
  • New Services

    Let’s Get Phygital

    View our on demand webinar for a demonstration of Simstore, Ipsos’ virtual shopping solution.

    9 April 2019
  • New Services

    Selling creative research short?

    How creative research can help measure and fuel long-term campaign effects

    4 April 2019
  • Customer Experience

    High hopes: Tips for ensuring successful text analytics

    Text analytics is now an established component of many market research programmes. However, as its popularity has increased, so have expectations of what it can deliver. Here, Fiona Moss provides five ground rules to follow to ensure more success in using text analytics tools.

    25 March 2019
  • New Services

    Virtual Reality: Hype or the Future?

    Virtual Reality (VR) technology has been around for at least a decade and you could say it’s clearly gone from sci-fi to sci-fact. However, it’s still seen as a new technology and has not hit mass adoption; so what has gone wrong?

    22 March 2019
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