Retail, food, and beverage: Essential data and insights
From subscription services and e-commerce to tariffs and boycotts, the ways we shop and spend are in flux. Here’s Ipsos’ top data and analysis on what you need to know.
From boycotts to BNPL, the ways we shop and spend are in flux. How should retailers navigate inflation (and shrinkflation)? What do people want from the customer experience? And how will tariffs impact consumers? Here’s a look at Ipsos’ top data on what you need to know.
Key takeaways
- Americans are feeling the effects of uncertain economic policy
- An increasing majority of Americans believe that tariffs will raise prices on the goods they buy — but only one in three think it’s fair for companies to pass along those costs along to the consumer, according to the Ipsos Consumer Tracker.
- Americans' spending aligns with their values — but some go further than others
- Overall, 31% of Americans say they have completely stopped purchasing from a company in the last month because of their stance on politics or current events and 29% say they have reduced spending — but these levels are highest among Democrats.
- Personalization is now table stakes for success in ecommerce
- While personalization has the potential to enhance customer experience and foster brand loyalty, the question arises: how far should brands go and is personalization always necessary (or even a good thing)? "Personalization: Putting the 'I' in Shopping" delves into these questions.
Younger Americans are paying in installments for a wider range of purchases
When we look at Americans in aggregate, the mix of BNPL spending has hardly changed since 2023. But younger Americans use these services for a wider variety of purchases. In June 2025, they were twice as likely as those 55+ to say they’ve paid in installments for clothing, and five times as likely to have paid in installments for groceries. (Read more.)
Fewer Americans think prices are rising
Across a range of staples and utilities, fewer people think they are paying higher prices than thought so in late February. On everything — meat, fresh produce, electricity, food at restaurants, and perhaps most importantly gasoline and total grocery bill — we saw declines of roughly 10 points. (Read more.)
When it comes to buying products, price wins
Price beats brand values. So does quality. And quality beats price. Most (57%) also say that they don’t really care about brands, they just buy stuff they need. However, we know that’s oversimplified: We know it varies a lot based on product categories, for instance, and we that if two products have roughly the same price, all of the other factors will tip the scales. But still good to keep in mind. (Read more.)
American shoppers could be swayed on brand choice — but many say they aren't seeing relevant ads
Many Americans say they don’t often buy the brand of product they intended to buy when shopping in-store. That means that brands have a strong opportunity to persuade shoppers and influence their choices in retail environments. But marketers aren’t reaching shoppers where it matters: only one in five Americans say they often see relevant ads when shopping online or in-store. (Read more.)
How tariffs could impact product categories
We tested 12 categories, from large electronics, to snacks, to staples like paper products. In each, more would cut back than stock up. Household categories like dairy, detergents and cleaners, paper products and over-the-counter medications found people saying there would be no impact, they just need to keep buying them even if they cost 10% more. But for items that are more discretionary, at least one in three said they would have to cut back. (Read more.)
Consumers are dubious about brands' environmental claims
According to Ipsos' 2025 People and Climate Change report, only one in five (22%) across 32 countries trusts environmental claims made by companies about their products and services. (Read more.)
Most Americans expect the prices of a variety of goods will increase
Most Americans say prices on a variety of goods will increase due to tariffs, while just one in five say they have seen grocery or gasoline costs go down in the last three months. Two in five say they have had to delay making a purchase because they didn’t have the money (39%), 21% say they have been unable to pay a bill on time, and 16% say they had to go into debt or use retirement savings to make ends meet (16%) over the last three months. These levels are roughly in line with previous Ipsos polls conducted in late 2024 and early 2025. (Read more.)
It's not easy to boycott, even if you want to
One in four Americans say they have stopped purchasing from a company due to politics or current events. But it turns out, it’s not so easy to boycott. Out of the 26% who have boycotted, 74% say they were successful in reducing or stopping and have stuck to it. But right below that, 61% said they reduced but stopping would be impossible. Another 51% say they tried to reduce or stop but it’s challenging to change patterns. (Read more.)
Everyone thinks grocery prices are higher — but especially older Americans
A majority of Americans say they’ve encountered higher prices across grocery categories, from fresh produce to meat and dairy, but older consumers feel especially pinched. 71% of Americans aged 18 to 34 say they’re paying more for meat, compared with 90% of those over 55 — a 19-point gap. When asked about their total grocery bill, there’s a 26-point gap between the youngest and oldest Americans. (Read more.)
Democrats are more likely to have stopped purchasing from a company because of politics
Overall, 31% of Americans say they have completely stopped purchasing from a company in the last month because of their stance on politics or current events and 29% say they have reduced spending. But these levels are higher among Democrats. (Read more.)
Consumers say prices are the largest barrier to making more sustainable choices
Around the world, the perception of high prices continue to deter consumers from sustainable spending. (Read more.)
'Buying American' remains popular, but support wavers among Democrats
About six in ten people say that where the products they’re buying are made factors into their decisions often or sometimes, with Republicans being a bit more likely to say that. But since September 2023, the partisan split has widened by 10 points, with Democratic support dipping to 50% (Republicans steady at 75%). Similarly, we see high agreement (64%) and only a slight topline dip (down from 68%) in agreement that American products are better quality. But there’s a 15-point dip in Democratic support there, too. (Read more.)
Majority of Americans, across party, feel obesity is a result of ultra-processed foods and beverages
The public is clear-eyed and decisive about what at least one driver of obesity is: processed foods and beverages. Most Americans, regardless of political party, feel processed foods are a driver of obesity. (Read more.)
Three in four think private label products are as good as brand-name goods
Three in four Americans agree that private label products are just as good as brand-name products, according to the Ipsos Consumer Tracker — a finding that reflects an increasingly thrifty American consumer. (Read more.)
Even high earners are spending more on private-label goods
In mid-September, 33% of Americans with a household income of $100k+ and those earning $125k+ said they were increasing their spending on private label. That means that high earners are increasing their spending on private-label products at nearly the same rate as those earning $50 to $100k (37%) and exactly the same rate as those earning under $50k. (Read more.)
It's not just higher prices driving increased grocery spend
Americans are spending more on groceries since the start of the year, and most (74%) say it's because of inflation – but 25% also say it's because they're dining out less and cooking at home more, according to the Ipsos Consumer Tracker. (Read more.)
Americans think they know about artificial sweeteners.
Almost all Americans know that honey is a natural sweetener (95%) but when asked about stevia, aspartame and more, things got a little murkier, according to the Ipsos Consumer Tracker. (Read more.)
Further reading
- The rising tide of private labels: How name brands can stay afloat — March 26, 2025
- It's not easy to boycott, even if you want to — March 14, 2025
- Webinar: B2B 2025 Buyer Journey Trends – January 28, 2025
- Beyond the Buzz: How Americans are planning for a sober future – January 10, 2025
- Personalization: Putting the ‘i’ in shopping – January 10, 2025
- Americans want to live healthier in 2025. Here’s what that looks like, from alcohol to exercise – December 18, 2024
- GLP-1 drugs are creating new business opportunities – December 16, 2024
- Customer Perspective: An Ipsos Podcast – December 12, 2024
- The Employee Customer Ripple Effect – November 26, 2024
- 2024 holiday shopping data may signal longer-term shifts in consumer behavior — November 14, 2024
- How GLP-1s create opportunities for brands and retailers to address new self-care needs — November 8, 2024
- Reshaping Society: How GLP-1 drugs change the game for food and beverage, retail, travel and beyond — October 28, 2024
- Younger Americans are spending more on holiday gifts. Here's why that matters — October 21, 2024
- What the Future: Food — October 17, 2024
- How obesity drugs, politics and climate change are shaping the future of food — October 17, 2024
- How food companies can meet diners' needs everywhere — October 17, 2024
- Why diverse approaches and collaboration are vital for future protein needs — October 17, 2024
- How brands can get more context about the impact of weight-loss drugs — October 17, 2024
- How private-label brands are redefining value for food consumers and retailers — October 17, 2024
- More Americans are 'sober-curious.' Marketers should understand why. — October 17, 2024
- Even high earners are spending more on private-label goods. Here's why. — October 15, 2024
- Many report economic anxiety and spending shifts during election season — October 4, 2024
- New report from Ipsos ranks winners in the Retail Petroleum and Convenience Store sector — and how competitors can get ahead — September 16, 2024
- Americans think we know about sweeteners, but do we? — September 25, 2024
- It’s already holiday shopping time for the early birds — September 25, 2024
- It’s not just higher prices driving increased grocery spend — September 25, 2024
- Have shortages conditioned us to pay more for groceries? — September 11, 2024
- Is Buy Now, Pay Later here to stay? Here’s what the data says — July 31, 2024
- Here's why younger shoppers still hit the mall — July 16, 2024
- Most Americans tip, and think they tip enough — July 15, 2024
- Ipsos Essentials: Did you know? — June 11, 2024
- What the Future: Shopping — May 13, 2024
- Gas prices are falling, and people are starting to notice — January 26, 2024
- Politics & business: Tactics for surviving hyper-partisan consumers — January 18, 2024
- Shopping continues to bounce back to pre-pandemic levels — December 13, 2023
- Understanding the context of consumption moments — December 12, 2023
- Here's what holiday shoppers actually did in 2023 — December 11, 2023
- What to expect from the 2023 holiday season — November 23, 2023
- Here's how we're feeling about the upcoming holiday shopping season — September 18, 2023
- The digital difference: Ensuring your digital experiences meet heightened expectations — September 12, 2023
- What customers expect from restaurants in 2024 — September 5, 2023
- Nine in ten small businesses agree they are the most vulnerable to rising interest rates — June 28, 2023
- Why payment card surcharges don’t add up for merchants — June 16, 2023
- Americans are noticing shrinkflation, and they’re not happy — June 12, 2023
- How better customer experience can support stressed caregivers — May 31, 2023
- What the Future: Farming — May 3, 2023
- Beyond omnichannel retail to convergent commerce — May 2, 2023
- How convenience stores can maintain loyalty in today’s market — April 28, 2023
- Thirsty Habits: Affluent consumption from 2022 points to good times ahead for the drinks industry — January 7, 2023
- Are consumers putting their money where their mouths are? — January 5, 2023
- Eight in ten small businesses say this holiday season is important for their bottom line — December 14, 2022
- Holiday Shopping 2022: Mixed feelings as consumers are anxious but eager to celebrate —December 2, 2022
- This holiday season, shoppers bring new expectations for retailers —November 22, 2022
- How Americans are grappling with higher prices this Thanksgiving — November 18, 2022
- Why empathy is the answer to shifting customer expectations — November 2, 2022
- Where brands and retailers should place their bets this holiday shopping season — October 28, 2022
- Whether dining out or dining at home, here’s what people want — October 17, 2022
- How augmented reality will make shopping more personal — September 28, 2022
- What the Future: Spending — September 28, 2022
- High food prices are taking a bite out of budgets — September 7, 2022
- Inflation is changing Americans’ impulse buys. Here’s how. — August 2, 2022
- How loyalty programs can help convenience stores — August 15, 2022
- Food forecast: Trends, tensions and macro forces — June 27, 2022
- Seven things you need to know about growth in food and beverage — June 22, 2022
- Beyond omnichannel to convergent commerce ecosystems — June 17, 2022
- Exploring the CBD drinks market — June 10, 2022
- Ways delivering food will get even more convenient — May 16, 2022
- What the Future: Food — May 16, 2022
- Here's the tech that grocery shoppers actually want in stores — April 20, 2022
- There’s a market for men’s cosmetics–and a generation gap — March 21, 2022
- Navigating the changing dynamic of e-commerce and DTC relationships —February 7, 2022
- How legacy brick-and-mortar brands can grow in a digital world — February 4, 2022
- Up close and personal: Humanizing omnichannel — January 4, 2022
- What the Future: Eating — December 6, 2021
- Driving success in omnichannel despite pandemic and economic headwinds — December 14, 2021
- Five online shopping barriers UX can solve — November 29, 2021
Webinars
- Turning browsers into buyers: unlocking the potential of retail sales associates
- Turbulent times, tighter pocket books: enhancing value without dropping prices
- Capitalizing on convergent commerce
- Consumer coping strategies in the cost of living crisis
- Customer perspective: an Ipsos podcast
- The new luxury consumer: innovation, inclusion and insights
- A toast to the holidays: wine + spirits consumption among affluent
- Men’s beauty: evolving attitudes and fresh insights
- Digital + physical: omnichannel customer expectations
- Insights for activating the purchasing journey
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